OLD TERMS PAGE


Australian Orders

 

Free Domestic Shipping. Every time you order. Domestic shipping by Express Post is FREE Australia wide, and takes 24-48 hours.

 

International orders

 

Flat Rate on all International Shipping. International shipping by UPS $30 Worldwide. 
Shipping time is 2-5 days, and is dependent on your location.

 

When Do We Deliver?

 

Express post and UPS is 9am-5pm Monday to Friday. If you have a specific request regarding the delivery of your order, please e-mail info@bowandarrow.net.au and don't forget to quote your Order Number. 
Please note that we endeavour to dispatch all orders within 24 hours, with the exception of sale and special promotion periods where this may take up to 48 hours. 
Estimated delivery times are a guide only, and commence from the time of dispatch. 
Please note that BOW & ARROW is not responsible for any delays caused by customs clearance processes at the shipping destination.

 

Important Information

 

Orders cannot be re-directed once they have been dispatched. Order cut-off times are provided as a guideline only, and do not take into account delays caused by payment authorisation.

 

Taxes & Duties

 

Goods & Services Tax (GST) is calculated and included in all orders to Australian shipping destinations. 
All orders shipped internationally are exclusive of GST.

 

Taxes & Duties - International Shipments

 

Please note that order pricing is exclusive of all international duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to - payment of these is necessary to release your order from customs on arrivals. As we are unable to advise the amount this may be, by using this website you accept responsibility for any such taxes and duties.

 

Returns

 

Returns Accepted within 7 days of purchase for domestic and 14days for International. If you wish to return something you have purchased, request a Merchandise Return Authorisation number within 7 days of receipt of your item by contacting us at info@bowandarrow.net.au be sure to include your order number and detail the items you wish to return. Items must be returned in their original packaging. Shoes or boxed items will not be accepted for return without their original boxes intact and in original condition. These boxes are considered part of the product. Any SALE items are unable to be returned.